The National Database and Registration Authority (NADRA) plays a vital role in providing identity-related services to citizens across Pakistan. To make these services more accessible, NADRA introduced e-Sahulat, a citizen-friendly initiative designed to bring essential registration and documentation services closer to the public.
This guide explains what NADRA e-Sahulat is, its purpose, services, eligibility, registration process, required documents, fees, and how it simplifies access to identity card services in Pakistan.
What is NADRA e-Sahulat?
NADRA e-Sahulat is a network of authorized service outlets that act as citizen facilitation centers in Pakistan. These centers are operated through approved franchises and partners to provide selected NADRA services in areas where full-scale NADRA registration centers may not be easily available.
The main goal of e-Sahulat is to reduce travel time, waiting periods, and congestion at main NADRA offices by offering convenient and faster services at local centers.
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Purpose of NADRA e-Sahulat
The primary objectives of NADRA e-Sahulat include:
- Making identity services accessible in remote and urban areas
- Reducing workload at major NADRA registration centers
- Providing quick and secure biometric-based services
- Ensuring transparency and standard service charges
- Improving the overall citizen experience
NADRA e-Sahulat Services
The following NADRA e-Sahulat services are commonly available at authorized centers:
- CNIC Processing in Pakistan (New CNIC and Smart CNIC applications)
- B-Form NADRA (Child Registration Certificate)
- Family Registration Certificate (FRC)
- CNIC renewal and modification
- NADRA biometric verification
- CNIC cancellation services
- Token issuance through the NADRA token system
- Application tracking assistance
Some centers may also guide citizens on using NADRA online services for tracking and form submission.
Benefits of NADRA e-Sahulat
NADRA e-Sahulat offers several advantages to the general public:
- Convenient Locations: Easily accessible in cities and semi-urban areas
- Reduced Waiting Time: Faster processing compared to main centers
- Secure Biometric System: Ensures identity protection through NADRA biometric verification
- Affordable Fees: Transparent and standardized NADRA fee structure
- User-Friendly Environment: Less crowded and more supportive staff
Eligibility Criteria
Most Pakistani citizens are eligible to use NADRA e-Sahulat services. This includes:
- New applicants for CNIC and Smart CNIC
- Parents applying for B-Form for children
- Families requesting Family Registration Certificate (FRC)
- Citizens seeking CNIC renewal, modification, or cancellation
Overseas Pakistanis may still need to use designated NADRA offices or official NADRA online services for certain applications.
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Registration Process at NADRA e-Sahulat
The registration process is simple and follows standard NADRA procedures:
Step-by-Step Process
- Visit the Nearest e-Sahulat Center
Locate an authorized NADRA e-Sahulat outlet in your area. - Get a Token
Use the NADRA token system to receive your service number. - Submit Documents
Provide required documents based on your application type. - Biometric Verification
Your fingerprints and photograph will be captured through NADRA biometric verification. - Data Confirmation
Review and confirm your personal details. - Fee Payment
Pay according to the official NADRA fee structure. - Tracking
You can track your application using NADRA online services or SMS tracking.
NADRA Document Requirements
The NADRA document requirements vary depending on the service. Common documents include:
For CNIC or Smart CNIC
- Original B-Form or previous CNIC
- Father’s or spouse’s CNIC copy
- Proof of residence (if required)
For B-Form NADRA
- Birth certificate from hospital or union council
- Parents’ original CNICs
- Child’s photograph (in some cases)
For Family Registration Certificate (FRC)
- CNIC copies of all family members
- Marriage certificate (if applicable)
NADRA Fee Structure
The NADRA fee structure at e-Sahulat centers usually follows official NADRA rates. Typical charges include:
- Normal CNIC Processing: Lower fee, longer delivery time
- Urgent CNIC Processing: Medium fee, faster delivery
- Executive CNIC Processing: Higher fee, fastest delivery
- B-Form and FRC: Fixed standard charges
Note: Fees may vary slightly depending on location and service category.
Locations of NADRA e-Sahulat Centers
NADRA e-Sahulat centers are available across major cities and towns, including:
- Karachi
- Lahore
- Islamabad
- Rawalpindi
- Faisalabad
- Multan
- Peshawar
- Quetta
These centers serve as extended NADRA registration centers, helping citizens in both urban and semi-urban areas.
How NADRA e-Sahulat Helps Citizens
NADRA e-Sahulat improves access to identity card services in Pakistan by:
- Reducing travel distance to main offices
- Offering faster service delivery
- Providing digital tracking through NADRA online services
- Ensuring secure and reliable biometric verification
- Making essential documentation services available in local communities
Frequently Asked Questions (FAQs)
1. What is NADRA e-Sahulat?
NADRA e-Sahulat is an authorized service network that provides selected NADRA registration and documentation services through franchise-based citizen facilitation centers.
2. What services are available at NADRA e-Sahulat centers?
Services include CNIC processing, B-Form NADRA, Family Registration Certificate (FRC), biometric verification, and application tracking.
3. Is biometric verification mandatory?
Yes, NADRA biometric verification is required for most identity-related services to ensure data accuracy and security.
4. How long does CNIC processing take?
Normal processing may take several weeks, while urgent and executive services offer faster delivery.
5. Can I track my application online?
Yes, you can use NADRA online services or SMS tracking to check your application status.
6. Are fees the same as NADRA registration centers?
Yes, the NADRA fee structure generally follows official NADRA rates, though minor variations may apply.
7. Where can I find my nearest NADRA e-Sahulat center?
You can visit the official NADRA website or inquire at local citizen facilitation centers in Pakistan.
8. Can I apply for a B-Form for my child at e-Sahulat?
Yes, B-Form NADRA applications are accepted at most authorized e-Sahulat centers.
9. Are NADRA e-Sahulat services available on weekends?
Some centers operate on weekends, but timings vary by location.
10. Do I need an appointment to visit an e-Sahulat center?
In most cases, walk-in visits are allowed. However, busy centers may follow a token-based system.
